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Consumer Information

According to the Decree-Law 144/2015, of September 8, on the creation of mechanisms for out-of-court settlements of consumer disputes, customers can resort to the National Centre for Information and Arbitration of Consumer Conflicts, as per the following address:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisbon
Telephone: 213 847 484
E-mail: cniacc@fd.unl.pt


Centro de Arbitragem de Conflitos de Consumo de Lisboa (Lisbon Consumer Conflict Arbitration Centre)

Mailing address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Telephone: 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt  / director@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt


More information at the Consumer Portal at www.consumidor.pt.